With the growing demands of customers moving to MSP’s, Managed Service Providers must have access to the status of their customer environments in real-time, as well as be able to quickly identify and resolve issues without affecting their customers bottom-line.
Watch our webinar as we discuss how Managed Services Providers can effectively improve monitoring and management of their clients using SEA’s absMessage across their entire hosted infrastructure.
In this webinar we will discuss:
- Using a centralized Single-Pane-of-Glass to monitor all your customers via 5250, GUI, and a web based interface
- Best practices for implementing message and resource monitoring conditions
- Automate responses to routine or critical items
- Setting up thresholds to alert when a critical resource issue presents itself
- Escalate responses to on-call shifts responsible for managing your clients infrastructure